ClickUp
Create a ClickUp task for each feedback item and keep its status in sync — in every edition.
Pinwren opens one task per feedback item in a ClickUp list. Moving the task to a closed status resolves the item; resolving the item sets the list's closed status; reopening sets its first open status. ClickUp is available in every edition.
Connect a project
Create a personal API token in ClickUp › Settings › Apps. Tasks are created as that person.
Connect. As a workspace Admin, open the Pinwren project's Issue trackers tab and connect ClickUp:
| Field | Notes |
|---|---|
| API token | Stored encrypted; only its last four characters are ever shown |
| List id | In the list's address, or ••• › Copy link: the number after /v/li/ |
| Workspace id | Optional. Found automatically when the token sees one workspace |
| Open / closed status | Optional. Default: the list's first open status and its closed (then done) status |
| Priority: … | Optional. ClickUp priorities from 1 (urgent) to 4 (low); defaults: urgent 1, high 2, medium 3, low 4 |
| Labels | Comma-separated tag names; a tag the space doesn't have is skipped |
| Open tasks for | Manually, Bugs or Everything |
Test connection checks the list and that any status you named exists on it.
Register the webhook. Press Register webhook under Two-way status. ClickUp returns the signing secret with the webhook, so there is nothing to paste. The webhook is created for the workspace and limited to this list.
What the task contains
The title is #12 …. The description quotes the report as escaped Markdown and lists project, kind, page, browser,
viewport and reporter, with a link to the item in the dashboard (sign-in required). In the inbox the item shows a
ClickUp link to the task.
Two-way state
| You do | Pinwren does |
|---|---|
| Resolve, close or mark an item won't fix | Sets the closed status |
| Reopen the item | Sets the open status |
| Move the task to a closed / done status | Moves an open item to Resolved |
| Move it to any other status | Moves a closed item back to Open |
Reliability and security
- Task creation and status changes are retried background jobs; ClickUp's rate limit is honoured and longer waits are left to the job queue.
- Deliveries are verified with
X-Signature(HMAC-SHA256 of the body, keyed by the secret ClickUp returned), checked against this integration's secret only, and each history item is acted on once. - A create that was interrupted before the link was saved is not repeated: Pinwren looks for a task with the same title in the list first.